FAQ


FAQ

WHEN WILL YOU SHIP MY ITEMS?

All orders are subject to a handling period before shipment, usually 2 - 3 business days.

You will then receive notification of both processing and shipment. In many instances, we are shipping direct from our manufacturers. Please allow 10-15 business days for delivery as several of our manufacturers are overseas and customs causes a small delay. 

Orders may be canceled if they have not been processed. After they have been processed they may not be canceled.

Please make sure to provide the correct shipping address. A Marathoner cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

WHEN WILL MY ITEMS ARRIVE?

10-15 Business Days from the shipping date

WHERE ARE MY ITEMS COMING FROM?

We have relationships with several manufacturers. We are able to keep our prices low by having the manufacturer ship directly to you. As a small American Business, we take customer service seriously and we appreciate your patience and understanding.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

To speed up the shipping process, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.

DO YOU SHIP OUTSIDE THE UNITED STATES?

Yes, we ship Worldwide!

WHY DON'T I SEE THE SAME DEAL ON YOUR WEBSITE THAT I SEE ADVERTISED ON FACEBOOK?

Even after we stop our Facebook advertisements, those posts are still shared and liked by our fans. We can't stop this since it's the way Facebook works. 

HOW DO YOU DETERMINE YOUR "COMPARED TO" PRICES?

We get these prices from our manufacturers or from competitor analysis.

DO YOU SELL WHOLESALE?

Yes. Email us for details (email@amarathoner.com).